Terms and Conditions
1. All bookings accepted and tours sold by Maui Island Tours LLC
( Company ), are subject to these terms and conditions.
2. A firm booking can only be made by payment to the Company or its authorised agent of the specified deposit or in the case of a booking made within 60 days of the proposed departure date the full amount of the tour price. A booking will only be binding on the Company on receipt by the customer of written confirmation from the Company.
3. (i) The Company reserves the right to decline any bookings or withdraw any person at any time (whether during the tour or before it starts) as a member of the tour if the Company or its agents reasonably believe it to be in the best interests of the tour as a whole (and any such member shall bear all additional costs arising from his withdrawal) and the Company's liability in the event that it shall so decline a booking or withdraw a person from the tour shall in no event exceed the monies then paid to the Company by the client and in the event that a booking is declined any monies deposited will automatically be refunded.
(ii) The client in making the booking undertakes for himself and as agent for any person named on the booking form that he and any such person shall at all times conduct themselves in a reasonable and sober manner and with due regard to the safety of other members of the tour and their enjoyment of the tour and will comply with all reasonable requests of any lecturer or guide accompanying the tour. Any breach of this undertaking may give rise to the person in breach being required to withdraw from the tour and to pay all expenses relating thereto.
(iii) The client is advised to acquaint himself with the climate of the area in which the tour will be made and the physical requirements necessary to enjoy the tour. In the event that the client or any member of his party suffers any sickness or injury that person may be required to withdraw from the tour. The road to hana is a very windy road, any persons prone to motion sickness should take necessary precautions.
4. The Company will use every effort to operate all tours as described in the brochure(s) or other document but the Company reserves the right at its discretion to modify or cancel any tour arrangement up to 59 days prior to departure. In the case of any material modification or cancellation the Company will seek to offer alternative arrangements but if this is not acceptable a full refund of monies paid will be made.
5. If any payment is not made by the due date for payment to the Company then the Company may cancel the booking. In this event, or if the client cancels the booking once accepted, the deposit and insurance payment will be forfeited. If such cancellation occurs within 60 days prior to departure additional charges will become payable by the client to the Company according to the following sliding scale of percentages of the total price:
Written cancellation received prior to departure: *Cancellation charge as percentage of the tour price: 60 days to departure Deposit or 40% whichever is the greater
59-22 days to departure 50%
21-15 days to departure 75%
14 days to departure 100%
6. The attention of clients is drawn to the insurance arrangements which are made by the Company. If the client wishes to effect his own insurance arrangements he should indicate when booking. - In these circumstances, the Company will require proof of equivalent cover with an insurance company of repute against the risks which are the subject of the Company's usual policy.
7. All matters concerning the booking and the contract arising in connection therewith shall -be governed in all respects by American Law. Back to top
2. A firm booking can only be made by payment to the Company or its authorised agent of the specified deposit or in the case of a booking made within 60 days of the proposed departure date the full amount of the tour price. A booking will only be binding on the Company on receipt by the customer of written confirmation from the Company.
3. (i) The Company reserves the right to decline any bookings or withdraw any person at any time (whether during the tour or before it starts) as a member of the tour if the Company or its agents reasonably believe it to be in the best interests of the tour as a whole (and any such member shall bear all additional costs arising from his withdrawal) and the Company's liability in the event that it shall so decline a booking or withdraw a person from the tour shall in no event exceed the monies then paid to the Company by the client and in the event that a booking is declined any monies deposited will automatically be refunded.
(ii) The client in making the booking undertakes for himself and as agent for any person named on the booking form that he and any such person shall at all times conduct themselves in a reasonable and sober manner and with due regard to the safety of other members of the tour and their enjoyment of the tour and will comply with all reasonable requests of any lecturer or guide accompanying the tour. Any breach of this undertaking may give rise to the person in breach being required to withdraw from the tour and to pay all expenses relating thereto.
(iii) The client is advised to acquaint himself with the climate of the area in which the tour will be made and the physical requirements necessary to enjoy the tour. In the event that the client or any member of his party suffers any sickness or injury that person may be required to withdraw from the tour. The road to hana is a very windy road, any persons prone to motion sickness should take necessary precautions.
4. The Company will use every effort to operate all tours as described in the brochure(s) or other document but the Company reserves the right at its discretion to modify or cancel any tour arrangement up to 59 days prior to departure. In the case of any material modification or cancellation the Company will seek to offer alternative arrangements but if this is not acceptable a full refund of monies paid will be made.
5. If any payment is not made by the due date for payment to the Company then the Company may cancel the booking. In this event, or if the client cancels the booking once accepted, the deposit and insurance payment will be forfeited. If such cancellation occurs within 60 days prior to departure additional charges will become payable by the client to the Company according to the following sliding scale of percentages of the total price:
Written cancellation received prior to departure: *Cancellation charge as percentage of the tour price: 60 days to departure Deposit or 40% whichever is the greater
59-22 days to departure 50%
21-15 days to departure 75%
14 days to departure 100%
6. The attention of clients is drawn to the insurance arrangements which are made by the Company. If the client wishes to effect his own insurance arrangements he should indicate when booking. - In these circumstances, the Company will require proof of equivalent cover with an insurance company of repute against the risks which are the subject of the Company's usual policy.
7. All matters concerning the booking and the contract arising in connection therewith shall -be governed in all respects by American Law. Back to top